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What is Serenity?
Serenity is a SaaS tool developed by SABI that helps streamline the SR&ED process by integrating with Jira or Shortcut. It automatically generates timesheets from ticket history, provides an easy interface for time allocation, and generates summary and detailed reports for maximizing claims and audit preparedness.
How does Serenity integrate with Jira or Shortcut?
Serenity connects with your Jira or Shortcut account using API keys or OAuth authentication. This seamless integration allows Serenity to access your ticket history, making it easy to create timesheets and allocate time to SR&ED projects.
Is my data secure with Serenity?
Yes, SABI is committed to ensuring the security and privacy of your data. We employ industry-leading security measures, including encryption, access controls, and regular security reviews to protect your information.
How do I set up Serenity?
To set up Serenity, simply sign up on our website, connect your Jira or Shortcut account, and configure your SR&ED projects. Our team is available to provide support and guidance throughout the process.
Does Serenity require any installation?
No, Serenity is a cloud-based SaaS tool, meaning there's no need for installation. You can access Serenity from any device with an internet connection.
Can I export the reports generated by Serenity?
Yes, Serenity allows you to export summary and detailed reports in various formats, such as Excel, or CSV, making it easy to share or archive your SR&ED claim information.
What kind of support does Serenity offer?
Serenity provides dedicated support to its users, including email and chat assistance, user guides, video tutorials, and webinars. Our team is committed to ensuring a smooth experience with Serenity.
Can multiple team members use Serenity?
Yes, Serenity is designed for collaboration and supports multiple users, allowing your team to work together on SR&ED projects and time allocation.
How does Serenity help with audit preparedness?
Serenity aids in audit preparedness by streamlining and organizing the documentation related to your SR&ED claims. Based on the user's inputs and suggested SR&ED projects, Serenity generates detailed reports and keeps track of relevant documents that the user has uploaded or linked.
However, it's important to note that while Serenity can assist in making the audit process smoother by providing organized, user-defined SR&ED-related information, it does not guarantee the eligibility of projects for SR&ED nor does it provide comprehensive audit defense information. The tool is intended to support your audit preparedness efforts by maintaining clear and user-guided SR&ED project documentation, but the validity of the claims remains the user's responsibility.
Does my information stay in Canada?
Yes, all information processed and stored by Serenity remains in Canada.
Serenity is hosted on Amazon Web Services (AWS), specifically using the Canadian Region, which means your data is stored in data centers physically located within Canada. This ensures that your data is subject to Canadian privacy laws and regulations.
Rest assured, we are committed to maintaining the privacy, security, and integrity of your data.
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